Tag Archives: Sydney Trains

Transport for NSW: Town Hall and Central stations refresh →

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(seems the previous dedicated Central Station refresh update from a few weeks before has disappeared, and replaced with the below;)

transportnsw.info, Monday 25th May

Town Hall and Central stations are currently undergoing a refresh with new tiling and glazing, fresh paint and other upgrades taking place around the concourse level.

The refresh work will take place overnight and during weekend trackwork over the coming months to avoid busy peak periods and reduce impact on customers.

The work is expected to be completed by mid-2015, with the modernised and  streamlined look to be more appealing and user-friendly for customers.

Work areas may have a temporary impact on station access and facilities, so please see station staff if you need assistance.
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We appreciate your patience and understanding while this important work is completed.

Transport for NSW: Central Station – new Transport Customer Service Centre →

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transportnsw.info, Monday 18th Maycentral-refresh-2

An upgrade is currently underway to transform the current information kiosk in the Grand Concourse at Central Station into a more dynamic, efficient and customer accessible area – the Transport Customer Service Centre.

This new centre will offer:

  • Trip planning assistance and information across all transport modes (train, bus, ferry and light rail)
  • Opal card acquisition and top-ups
  • Assisted journey, event, travel and tourist information
  • A range of Transport merchandise

Additional improvements

Other improvements will be made to Central Grand Concourse, these include:

  • Installation of new Opal-only ticket gates
  • 11 x 5 m customer information screen situated above the new Transport Customer Service Centre
  • Installation of new Information Hubs allowing Sydney Trains’ staff to provide  visible, proactive advice to customers
  • New window glazing across the station
  • Bird proofing of platforms 1-16 and Grand Concourse

The planned completion and opening date of the new customer service centre is late June 2015.

AFR: Howard Collins’s great train adventure →

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Howard Collins

Eighteen months into the job, Howard Collins is clear-eyed about the slog ahead. Fixing ­Sydney rail will take billions of dollars and five to 10 years, he says.

CHARIS PERKINS, Australian Financial Review, 1st November 2014

Howard Collins “the Tube man”, as ­London mayor Boris Johnson called him, counts himself a lucky man. After 35 years with London Transport, he is delighted to wake up each morning in his house overlooking the sea in the south Sydney suburb of Woolooware – bought in blithe defiance of the city’s postcode snobbery – and catch an early train to Central.

And neither union battles, nor early criticism of his $500,000-plus salary, nor the ­gargantuan challenge of dragging Sydney’s antiquated railways into the 21st century can spoil his enthusiasm. At that stage in a solid career, when some might begin ticking off the years to retirement, the chief ­executive of Sydney Trains is a man ­invigorated by a new adventure.

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